Zar-E-Gul

Zar-E-Gul

Red / XL
$169.00
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Zar-E-Gul

Zar-E-Gul

$169.00
ColorRed
SizeXL

A vibrant red festive ensemble adorned with traditional-inspired detailing, perfect for celebrations, weddings and special family occasions.

Delivery

At Ardra Libaas, we use reliable express delivery services for our New Zealand and international orders, so we can get your beautiful pieces to you as quickly and safely as possible.

To help ensure your order reaches you without delays, please provide a complete physical delivery address, preferably where someone is available to receive the parcel during weekdays.

Once your order has been dispatched, we will provide tracking information so you can follow your parcel.

Please Note

  • Delivery times are estimated and begin from the date your order is dispatched.
  • Tracking information will be provided once your order has been dispatched.
  • Delivery may take longer during peak periods, public holidays, or due to circumstances outside our control.
  • Please allow an additional 3–4 working days for alterations, where applicable.
  • All orders are subject to product availability.

Delivery Rates & Estimated Times

New Zealand

Estimated delivery: 2–4 working days

Shipping: NZ$7.00

Australia

Estimated delivery: 3–8 working days

Shipping: NZ$65.00

Rest of World

Estimated delivery: 3–10 working days

Shipping: NZ$95.00

Free Delivery

  • Free New Zealand delivery on orders over NZ$199.00.
  • Rural delivery surcharges may apply.
  • Free international delivery on orders over NZ$599.00.

Delivery times are estimates and may vary depending on the destination and courier service. International orders may also be subject to customs duties, taxes, or other charges imposed by the destination country. These charges are the customer's responsibility where applicable.

Returns

At Ardra Libaas, we carefully select, inspect and pack every order. Our garments may include delicate fabrics, embroidery, zari, sequins, beads and other embellishments.

Ardra Libaas is an online and home-based Indian fashion business. Customers may shop online or, by prior appointment, view and purchase selected available products from our home-based business.

Change of Mind

We do not accept returns, exchanges or refunds for change of mind or personal preference, including:

  • No longer wanting the item
  • Not liking the item after receiving it
  • Style or colour not suiting you
  • No longer requiring the item
  • A changed event or occasion
  • Finding another product elsewhere
  • Selecting the wrong size or colour

Please carefully check the product description, photographs, measurements, size, colour, fabric, inclusions and care instructions before purchasing.

If you are unsure about sizing or product information, please contact us before placing your order.

Wrong Size or Colour

If you select the wrong size or colour, we do not provide a refund solely because of the incorrect selection.

Where available, you may purchase a replacement size or colour separately.

Where Ardra Libaas agrees to accept a return for a size or colour change:

  • The customer pays the return shipping cost.
  • The customer pays the shipping cost for the replacement.
  • Any price difference must be paid.
  • The replacement is subject to availability.
  • The original item must be unused, unworn and have all applicable tags attached.
  • The replacement will only be arranged after the returned item is received and assessed.
  • We strongly recommend using a tracked courier service.

The customer remains responsible for the return parcel until it is received by Ardra Libaas.

If We Send the Wrong Item

If we send you the wrong size or colour, please contact us as soon as possible and provide:

  • Order number
  • Photograph of the item received
  • Photograph of the size or product label, where applicable

If our error is confirmed, we will arrange an appropriate solution and cover reasonable return delivery costs where applicable.

Faulty or Damaged Products

Your rights under the New Zealand Consumer Guarantees Act 1993 are not affected by this policy.

If your item arrives faulty or damaged, please contact us as soon as reasonably possible after discovering the issue, preferably before wearing, washing, altering, repairing or dry-cleaning it.

Please provide:

  • Order number
  • Description of the issue
  • Clear photographs
  • Video where helpful

We will assess the issue and provide the remedy required under New Zealand law, which may include repair, replacement or refund, depending on the circumstances.

Where required by law, Ardra Libaas will cover reasonable return costs.

Info

Our garments may feature traditional Indian craftsmanship, including embroidery, zari, sequins, beads, pearls, stonework, threadwork and hand embellishments.

Minor variations in embroidery, threadwork, embellishment placement, colour or finishing may occur due to the handcrafted nature of some garments. These variations do not automatically indicate a fault.

We recommend taking care when wearing embellished garments, particularly around jewellery, handbags, hooks and rough surfaces.

Care Instructions

Customers must follow the care instructions provided with the garment, including care labels, product descriptions or specific instructions supplied by Ardra Libaas.

Incorrect washing, drying, ironing, dry-cleaning, storage or handling may cause damage such as:

  • Shrinking
  • Fading
  • Colour bleeding
  • Stretching
  • Loss of shape
  • Damage to embroidery or embellishments

Damage resulting from misuse, incorrect care or failure to follow the supplied care instructions will not be eligible for a refund, exchange or other remedy, subject to the customer's rights under New Zealand law.

Please read the care instructions before wearing, washing, cleaning or storing the garment.

Altered, Stitched & Customised Items

Items altered, stitched, customised or personalised at the customer's request are not eligible for return, refund or exchange due to change of mind, incorrect measurements or change in preference, subject to applicable New Zealand consumer law.

This includes:

  • Blouse stitching
  • Sleeve or length alterations
  • Custom measurements or sizing
  • Custom embroidery
  • Other personalised alterations

Please check your measurements carefully before confirming a customised order.

Jewellery & Hygiene-Sensitive Products

For hygiene reasons, earrings and other hygiene-sensitive products cannot be returned or exchanged due to change of mind once opened or worn.

Other jewellery and accessories may have product-specific restrictions.

Sale & Final Sale Items

Items clearly marked FINAL SALE or CLEARANCE are not eligible for change-of-mind returns, refunds or exchanges, subject to any rights available under New Zealand law.

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